Delete Account Request
Request to Delete Your Account
Fill out the form below to request account deletion. Once submitted, our team will process your request.
Account Deletion Terms & Conditions
Important Information
- Account deletion is permanent and irreversible. Once deleted, you cannot recover your account or most associated data.
- Account Blocking: Upon approval, your account will be immediately blocked for 30 days, during which you will have no access to your account or services.
- Data Deletion: While we will delete most of your personal data and content, not all data may be deleted. Some information may be retained for security, legal, or business purposes as outlined below.
- Your profile information, preferences, and settings will be deleted after the blocking period, subject to any security or legal retention requirements.
- Any pending transactions, earnings, or rewards associated with your account will be forfeited upon account blocking.
- You will lose access to all features and services immediately upon account blocking, which occurs right after approval.
Processing Timeline
- Review Period: Your deletion request will be reviewed by our team within 5-7 business days.
- Verification: We may contact you via the provided mobile number to verify your identity and confirm the deletion request.
- Account Blocking: Upon approval, your account will be blocked immediately and remain inaccessible for a period of 30 days. During this time, you will not be able to access your account or any services.
- Data Deletion Period: After the 30-day blocking period, most of your account data will be permanently deleted. The deletion process will occur between 30-60 days from the date of approval (i.e., within the next 30 days after the blocking period ends).
- Partial Data Retention: Please note that not all data will be deleted. Some information may be retained for security reasons, legal compliance, or business purposes as detailed in the Data Retention section below. This retention is not always applicable and depends on specific circumstances.
Data Retention & Legal Requirements
- Not All Data Will Be Deleted: While we will delete most of your personal data, some information may be stored for security reasons. This retention is not always applicable and depends on specific circumstances such as security concerns, legal requirements, or business needs.
- Security-Related Data: For security purposes, we may retain certain information such as account activity logs, IP addresses, device information, and security-related metadata. This helps us maintain platform security, prevent fraud, and protect other users. This retention is not guaranteed and may vary based on security assessments.
- Financial Records: Financial records and transaction history may be retained for accounting, tax, and audit purposes as per applicable laws and regulations. This retention is subject to legal requirements and may not always be necessary.
- Legal Proceedings: Information related to ongoing disputes, legal proceedings, or investigations will be retained until resolution or as required by law. This applies only when such proceedings are active.
- Business Records: Some anonymized or aggregated data that cannot identify you personally may be retained for business analytics, service improvement, and record-keeping purposes. This retention is optional and may not always occur.
- Compliance: We comply with all applicable data protection laws, regulations, and legal requirements in handling your deletion request and data retention. Retention decisions are made on a case-by-case basis.
- Record Storage: Any retained data will be stored securely and only used for the specific purposes mentioned above, in compliance with applicable privacy laws. The scope of retention may vary and is not always required.
Before You Proceed
- Ensure you have downloaded or saved any content you wish to keep before submitting this request.
- Cancel any active subscriptions or services associated with your account.
- Resolve any pending disputes, transactions, or issues before deletion.
- If you change your mind, you must contact us at dtalkzinfo@gmail.com within 24 hours of submission.
- After the 24-hour grace period, the deletion process cannot be reversed.
By submitting this form, you acknowledge that you have read, understood, and agree to all the terms and conditions stated above.
For questions or concerns, contact us at dtalkzinfo@gmail.com